Privacy Policy

Effective Date: 26 March 2026

Smart Care Service values your privacy. This Privacy Policy explains how we collect, use, and protect the information shared with us through our website, phone calls, WhatsApp messages, and service inquiries.

1. Information We Collect

We may collect the following information when you contact us or book a service:

• Name
• Phone number
• Address or service location
• WhatsApp communication details
• Service request details related to AC repair, installation, cleaning, servicing, or gas refilling

2. How We Use Your Information

We use your information for the following purposes:

• To respond to service inquiries
• To schedule AC repair, installation, servicing, or cleaning visits
• To contact you regarding your booking or support request
• To improve our customer service and service quality
• To provide local support in Durgapur and nearby serviceable areas

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information only when necessary for service delivery, technical support, legal compliance, or operational purposes.

4. Data Security

We take reasonable measures to protect the personal information shared with us. However, no online method of communication or storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party services such as WhatsApp, Google Maps, or other platforms. We are not responsible for the privacy practices or content of those third-party websites or services.

6. Cookies and Analytics

Our website may use basic cookies or analytics tools to improve user experience, understand visitor behavior, and optimize website performance.

7. Your Consent

By using our website or contacting us for service, you consent to this Privacy Policy and the collection and use of information as described here.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

9. Contact Us

Smart Care Service
Durgapur, West Bengal
Phone: +91 62947 29747