Terms & Conditions
Effective Date: 26 March 2026
These Terms & Conditions govern the use of the Smart Care Service website and the services provided by us. By using our website or booking our services, you agree to these terms.
1. Services
Smart Care Service provides AC-related services including but not limited to:
- AC repair
- AC servicing
- AC installation
- Deep cleaning
- Gas refilling
- Local doorstep service support in Durgapur and nearby areas
2. Booking and Availability
Service bookings are subject to technician availability, location, and service timing. Same day service may be available in certain cases but is not guaranteed for every request.
3. Pricing
Service charges may vary depending on the nature of the issue, service type, parts required, location, and condition of the AC unit. Final charges may be confirmed after inspection or diagnosis.
4. Customer Responsibility
The customer agrees to provide accurate contact details, service address, and issue-related information while booking a service. The customer is also responsible for ensuring access to the installation or repair location.
5. Warranty and Liability
Any service warranty, if applicable, will depend on the nature of the work performed. Smart Care Service is not liable for pre-existing AC conditions, hidden defects, manufacturer faults, or issues caused by misuse, electrical fluctuations, or third-party modifications.
6. Payments
Payments for services must be made as agreed at the time of booking or after completion of the service. Charges for replacement parts, gas, or additional repairs may be separate from the standard visit or servicing charge.
7. Cancellations
Customers should inform us as early as possible if they need to cancel or reschedule a booking. Repeated last-minute cancellations may affect future service availability.
8. Website Content
The content on this website is provided for general information about our services. We may update, modify, or remove website content at any time without prior notice.
9. Third-Party Platforms
Our website may contain links to third-party services such as WhatsApp or Google Maps. We are not responsible for the content, availability, or policies of those platforms.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services after changes are posted will be considered acceptance of the revised terms.
11. Contact
Smart Care Service
Durgapur, West Bengal
Phone: +91 62947 29747